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Contact us
CAPE Benefit Trust Customer Service:
Phone: (800) 487-3092
7:30 a.m. to 5:00 p.m., Pacific Time
Monday through Friday

Blue Shield Member Services:
Phone: (855) 256-9404
7:00 a.m. to 7:00 p.m., Pacific Time
Monday through Friday
Blue Shield will cover most diagnostic and screening COVID-19 tests ― including over-the-counter at-home tests ― at no out-of-pocket cost to you.
This means you do not need to pay out-of-pocket costs (copay, coinsurance, or deductible) for most diagnostic and screening COVID-19 tests. This will last as long as these state and federal guidelines for testing coverage are in place:

Legislative updates
Learn about legislation that affects medical billing, continuity of care, and provider directories.
Lite and Classic Point of Service (POS) plans


Pharmacy benefits are an important part of your CAPE/Blue Shield health plan. Understanding your benefits can help you save money. Select Pharmacy benefits to learn more.
Plan highlights
A POS plan combines the predictable out-of-pocket costs of an HMO plan with the greater flexibility of a PPO plan. You have the freedom to choose an HMO, PPO, or non-network provider each time you access care.

When you enroll in the POS plan for the first time, you must choose a primary care physician (PCP) for yourself and your covered dependents. Each member of your family can choose a different physician and medical group/Independent Practice Association (IPA). For information on how to find a doctor see Find a provider below.

To learn how a POS plan works – and to see plan benefits – select the helpful documents.

Your mental health and substance use disorder care benefits

The POS plan's mental health and substance use disorder care benefits include inpatient and outpatient care for depression and other mental illnesses and alcohol/substance use disorder.

If you choose to access care using your Level I (HMO) or Level II (PPO) benefits, then you will only have access to Blue Shield’s mental health service administrator (MHSA) provider network. You will also pay less and receive higher benefit coverage than if you use your Level III (non-network) benefits by going to a non-network provider.

To find a doctor in the MHSA provider network, visit MHSA.

How to estimate your Level 1 (HMO) and Level II (PPO) medical costs

Our Treatment Cost Estimator can give you cost estimates for common medical treatments and services. These estimates can help you budget and plan for your care.

To access the Treatment Cost Estimator, members can log in to their Blue Shield account.
As a CAPE/Blue Shield health plan member, you have access to a wide range of providers in California, including:

  • Level 1 (HMO) Network and Level II (PPO) Network providers
  • Mental health providers
  • Chiropractors and acupuncturists
  • Urgent care centers
  • Pharmacies
  • And more
When traveling, you have access to providers in other states and outside the U.S.
Have you scheduled your annual preventive care visit?
Take charge of your health today.
Preventive care is key to finding possible health issues early, when they're easier to treat.

Learn about the preventive care services covered under your plan. Find out which preventive health screenings and immunizations are right for you.
CAPE-sponsored benefits
Take advantage of everything available to you:
  • New enhanced supplemental dental benefits
  • Full vision plan with enhanced frame coverage
  • New $20,000 survivor life insurance with support services for beneficiaries
  • Voluntary short term disability insurance
  • Identity theft protection plans
  • choosecape.com, where you can view a presentation about these benefits and more
Maternity care that fits into your life
The Maven Maternity Program is designed to give you digital and virtual support for your pregnancy and postpartum needs – at no extra cost. You can also get support if you have experienced a pregnancy loss.

All programs and services



* The wellness discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program. Members who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage and Disclosure Form. Blue Shield reserves the right to terminate this program at any time without notice.

Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.

NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.