Welcome
Palo Alto Networks
employees
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Why Blue Shield?
We believe that we all deserve access to high-quality health care at an affordable price. That's why Blue Shield plans offer comprehensive benefits, and access to some of the largest doctor networks in the nationwide. And as a nonprofit organization we are proud to give back to the communities we serve.
Your open enrollment resources
Welcome to your 2022 open enrollment
Take the guesswork out of choosing a plan for 2022
Looking for a smarter, easier way to learn about your Blue Shield health plan options? Our interactive video lets you select the topics you are most interested in.
You can use this tool to:
- Compare Blue Shield health plan options
- Find a doctor in our network
- Learn about programs and services
- Download Blue Shield plan documents
- Gain confidence in your decision
Your plan offerings
PPO plan
With the PPO plan you can:
- See any doctor you choose, though you usually pay less for services that are provided by PPO network providers.
- Self-refer to specialists.
- Pay a copayment or coinsurance for most services after the plan’s deductible has been met.
- Have the the broad Blue Shield PPO network available to you.
PPO Savings plan
With a PPO Savings plan you can:
- See any doctor you choose for most services.
- Self-refer to specialists.
- Usually pay less for services that are provided by PPO network providers.
- Open a tax-advantaged HSA account to help save and pay for qualified medical expenses. Your pre-tax contributions to an HSA are yours to keep and there is no use it or lose it penalty.
- Receive up to $750 per year (contributed by Palo Alto Networks) to your HSA if you cover yourself, and $1,500 per year if you cover any dependents under the Platinum PPO Savings plan.
- Receive up to $1,000 per year (contributed by Palo Alto Networks) to your HSA if you cover yourself, and $2,000 per year if you cover any dependents under the Silver PPO Savings plan.
Find a provider
Our virtual assistant is available to help you find a doctor.
Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
- Advanced provider searchSearch for providers in California by multiple
criteria such as gender, language, etc.
Select your plan's Find a Doctor link below to begin your search.
To find your PCP’s ID number, click on the doctor’s name and select View details under "Primary Care Physician ID." To find providers outside of California, access Blue Shield's national network, Blue Card, by using the prefix PAM. - PPO and HDHP Find a Doctor
- Find a Doctor TutorialsWatch our tutorials on how to use the Find a Doctor tool.
Programs in the spotlight
Shield Support (Care Management Program)
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. Services include personalized health coaching, care plan development, provider coordination and more.
Wellvolution®
Wellvolution®, our digital platform for health and well-being, offers over 50 tested apps and programs to help you achieve your health goals – at no extra cost. You choose the areas to focus on:
- Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions.
- Eat better – Get help with meal planning, use nutritional calculators, and lose weight.
- Exercise more – Get support with movement tracking, workout routines, and coaching.
- Manage stress – Meditate, practice mindfulness, and more.
- Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest.
- Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods.
Teladoc® virtual care
Talk to a board-certified Teladoc® medical doctor or licensed mental health professional by phone or video. For consultation cost, refer to you plan's Summary of Benefits.
All programs and services
- Fitness Your Way™Access network fitness centers on a budget you can live with.
- Identity theft protectionProtecting your financial well-being is as important as protecting your health. Get covered right down to your identity with credit monitoring, identity repair assistance and identity theft insurance.
- Maternity programGet support before, during, and after your pregnancy
- NurseHelp 24/7SM *Registered nurses are available to answer your health questions at any time, every day.
- Preventive careLearn how your preventive care benefits can help keep you healthy.
- Shield SupportGet support managing conditions such as diabetes and depression.
- Teladoc®Talk to a medical doctor or mental health professional by phone or video.
- Telebehaviorial health - MHSA onlyAre you feeling stressed about COVID-19 and need to speak with a licensed therapist? Telebehavioral health providers can help you with the stresses of COVID-19, the effects of sheltering-in-place and more: anxiety depression grief panic attacks coping with an illness
- Wellness discount programs *Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and therapeutic massage; eye exams, frames and contact lenses; and LASIK surgery.
- Wellvolution® *Wellvolution® is our all-new digital platform for health and well-being. It offers apps and programs to help you achieve your health goals – at no extra cost. You choose the areas to focus on:
Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions. Eat better – Get help with meal planning, use nutritional calculators, and lose weight. Exercise more – Get support with movement tracking, workout routines, and coaching. Manage stress – Meditate, practice mindfulness, and more. Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest. Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods. Get started with Wellvolution® today!
Additional programs from Palo Alto Networks
Palo Alto Networks offers you the following programs in addition to your medical benefits.
- Dental benefits: Delta Dental
- Vision benefits: VSP
- Life & Disability: The Standard
- Health Savings Account (HSA): Via Benefits
- FLEXBenefits Wellness Allowance: Twic
- Mental Health Support & Coaching: Modern Health
- Fertility benefits: Progyny (Available with the Platinum PPO and Platinum PPO Savings Plans)
- New Parent Support: Cleo
- Breast Milk Shipping: Milk Stork
- Leave of Absence: Larkin and Employee Guide
- Back-up Care & Senior Care Planning: Care.com

Find more information on your benefits options by visiting the Palo Alto Networks Benefits site.
Ready to enroll? Access BenefitConnect to make your OE elections on their enrollment portal (via your Okta SSO dashboard).
* These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 is a service mark of Blue Shield of California.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 is a service mark of Blue Shield of California.