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CalPERS HBO home
NEW 2023 Virtual Open Enrollment Hub
This Virtual OE Hub allows 24/7 access for CalPERS members to:
  • Explore Blue Shield health plan benefits
  • Watch plan videos and presentations
  • Read articles that help take the guesswork out of choosing a health plan
Shield Concierge
Non-Medicare Plans
(800) 334-5847 (TTY 711)
7 a.m. to 8 p.m., seven days a week

Medicare Plans
(888) 802-4599 (TTY 711)
7 a.m. to 8 p.m., seven days a week
HBO contacts
Health Benefits Officer Priority Line
Resolve member issues, answer benefit questions, and more.
(800) 837-4251

Northern California
Carlos Parra, Account Manager
(916) 329-4457

Southern California
Alex Garcia, Account Manager
(818) 228-7013
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Upcoming LIVE Events
Improve your health & get rewarded!
You and your employees can earn rewards by attending our wellness webinars.
CalPERS members can earn rewards two ways:
  • Invite a co-worker(s) and qualify for one $5 Starbucks gift card.
  • Attend 10 Wellness Webinars and become eligible to receive a charcuterie set.
  • The agency with the highest employee Wellness Webinar participation will be awarded a private virtual cooking demonstration.
Frequently asked questions

When will the award be announced?

  • The winner will be announced in the January 2023 Blue Shield Monthly Newsletter. After the winner is announced, a Blue Shield representative will reach out to the winning agency with more information.

How does each agency increase their chances of winning?

  • Sharing our ready-to-forward monthly Blue Shield Newsletters provides Wellness Webinar registration links and incentive details. This will help encourage participation and provide links on where employees can learn more about the webinars and how to properly register. Encouraging employees to accurately complete all required fields in the registration form (including full agency name) and attending the entire duration of the webinar is recommended.

    Good Example:
    Name: Alex Garcia
    Agency: Blue Shield of California (Woodland Hills office)
    County: Los Angeles

    Bad Example:
    Name: Lex
    Agency: BSC
    County: America USA