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County of Ventura
Contact us
Shield Concierge:
Trio HMO plan members
Phone: (855) 747-5800
7 a.m. to 7 p.m., Pacific Time
Monday through Friday

Member Services:
All other plan members
Phone: (855) 256-9404
7 a.m. to 7 p.m., Pacific Time
Monday through Friday
Take the guesswork out of choosing a health plan
Our interactive video will help you learn about your Blue Shield health plan options. You can use this tool to:
  • Compare health plans
  • Find network doctors
  • Learn about programs and services
  • Download plan documents
  • Gain confidence in your decision
Are you ready to enroll for 2022?
Go to the County of Ventura's open enrollment site by selecting the link below.
How to choose the right plan for you
We know that selecting a new plan can feel overwhelming. Browse our health plan selection questions below to guide yourself through the process.
Conquer open enrollment
Give yourself a better experience this year. Follow these simple steps to help you prepare and transform your open enrollment from a stressful event into an empowering one.
Need a 1-on-1 consultation to discuss a complex health coverage question?
Schedule an appointment with a knowledgeable Blue Shield representative at your convenience.
Trio HMO plan
Our Trio HMO plan:
  • Is typically more affordable than other plans
  • Has no deductible – just fixed copays for most covered services like doctor visits, urgent care, and emergency care
  • Features a select network of local providers who closely coordinate your care
  • Offers Shield Concierge personalized service to help you with everything from understanding benefits to scheduling doctor's appointments

To enroll in the Trio HMO plan, you and your eligible dependents must enroll in the same plan. You must also live or work within the Trio HMO service area. For a listing of Trio HMO service areas, visit blueshieldca.com/triocheck.

When you enroll in the Trio HMO plan for the first time, you must choose a PCP for yourself and your covered dependents. This PCP will coordinate your care and refer you to specialists and hospitals within their medical group/Independent Practice Association (IPA). Each member of your family can choose a different physician and medical group/IPA.
Access+ HMO plan
With the Access+ HMO® plan, you:
  • Have no deductible – just fixed copayments for most services like doctor visits, urgent care, and emergency care
  • Have access to one of the largest provider networks in California, with more than 13,000 primary care physicians (PCPs), 350 hospitals, and 48,000 specialists
  • Choose a PCP who will coordinate your care and refer you to specialists and hospitals within their medical group/Independent Practice Association (IPA)

When you enroll in the Access+ HMO plan for the first time, you must choose a PCP for yourself and your covered dependents. Each member of your family can choose a different physician and medical group/IPA.
PPO Savings plan
The PPO Savings plan allows you to:
  • See any doctor you choose for most services, although you will usually pay less for services provided by PPO Network providers
  • Self-refer to specialists
  • Pay a copayment or coinsurance for most services after you meet the plan’s deductible
Our virtual assistant is available to help you find a provider.
myStrength*
Available only to Trio HMO plan members starting on January 1, 2022
This digital program offers:
  • Activities to help overcome anxiety, depression, and other conditions
  • One-to-one coaching for support
  • Tips on exercise, healthy eating, and good sleep habits
  • Mood trackers and inspirational quotes
*myStrength is available to Trio HMO plan members age 13 and older.
Have you scheduled your annual preventive care visit?
Take charge of your health today.
Preventive care is key to finding possible health issues early, when they're easier to treat. Find out what preventive care services are covered under your plan. Learn which preventive health screenings and immunizations are right for you and your family.
Teladoc®
Talk to a board-certified medical doctor or a licensed mental health professional by phone or video for a $0 copay.

All programs and services



* The wellness discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.

Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.

NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.