WELCOME PRISM PARTICIPANTS
Here are some resources to help you choose the plan that’s right for you.

Need help selecting a plan?

Learn how each plan works in these short videos.
Compare your Blue Shield plan options
Access+ HMO plan
Plan highlights:
- Access to providers in our full HMO network
- Predictable costs - fixed copayments for most services
- Each member must select a primary care physician (PCP)
- Self-refer to specialists within some medical groups
- Fixed copay for virtual care (medical and mental health)
Trio HMO plan
Plan highlights:
- Access to Trio HMO network providers only
- You must live in the Trio HMO service area
- Fixed copayments for most services
- Fixed copay for virtual care (medical and mental health)
- Enhanced assistance from Shield Concierge
BlueHPN EPO plan
Plan highlights:
- Access to BlueHPN network providers only
- Low, fixed copayments, just like an HMO plan
- Self-refer to specialists within some medical groups
- Fixed copay for virtual care (medical and mental health)
- Urgent and emergency care coverage worldwide
EPO plan
Plan highlights:
- Access to PPO network providers only (nationwide)
- Low, fixed copayments, just like an HMO plan
- Self-refer to specialists—no PCP referral required
- Fixed copay for virtual care (medical and mental health)
- Urgent and emergency care coverage worldwide
PPO plan
Plan highlights:
- Freedom to visit any doctor—in or out of our PPO network
- Costs include coinsurance after meeting the deductible
- Self-refer to specialists—no PCP referral required
- Coverage for medical care across the United States
- Includes virtual care (medical and mental health)
Tandem PPO plan
Plan highlights:
- Access to Tandem PPO network providers only
- Costs include coinsurance after meeting the deductible
- A PCP will be assigned but you can change any time
- Self-refer to specialists—no PCP referral required
- Enhanced assistance from Shield Concierge
High Deductible PPO plan (HDHP)
Plan highlights:
- Freedom to visit any doctor—in or out of our PPO network
- Costs include coinsurance after meeting the deductible
- Self-refer to specialists—no PCP referral required
- Coverage for medical care across the United States
- Includes virtual care (medical and mental health)
Find a doctor in network
Use our virtual assistant to find a provider, including hospitals and pharmacies.
You can find a primary care physician's (PCP's) ID number by selecting the "More info" button.
Alternatively, you can use our Advanced Provider Search Tool by selecting the plan name below:
Explore all programs and services
Get care at home
LifeReferrals 24/7SM (HMO plans only)
Access round-the-clock support from experts for personal, family, and work issues.
LifeSpring meal delivery (Trio HMO plan only)
LifeSpring provides chef-inspired, ready-to-heat meals for eligible Trio members experiencing a serious illness.
Receive health advice from registered nurses at any time.
Speak with doctors and mental health professionals by phone or video.
Access care away from home
Away From Home Care (HMO plans only)
Students, long-term travelers, and family members living apart can rely on access to health care from Blue Cross Blue Shield plans in select states.
Call the Car (Trio HMO plan only)
Eligible Trio HMO members who have a serious illness can access non-emergency medical transportation through Call the Car.
MinuteClinic (EPO and PPO plans only)
Access walk-in health care from registered nurses every day at CVS and Target. (HMO members should check with their doctor's office before visiting a retail clinic.)
Visit urgent care centers when your doctor is not available, saving you time and money compared to an emergency room visit.
Jump start your well-being
Access network fitness centers on a budget you can live with.
Protect your financial well-being with credit monitoring, identity repair assistance, and identity theft insurance.
CredibleMind, our mental health website, offers a wealth of resources such as mental health assessments, peer support groups, articles, videos, podcasts, and more.
Stay stay up to date on your annual tests, screenings, and immunizations.
Save money on vision exams, fitness club memberships, massage services, and more.
Wellvolution® (HMO plans and select PPO plans*)
Take advantage of personalized digital programs that support weight loss, mental health, diabetes management, and more.
*PPO plan members contact your benefits manager for eligibility.
Manage your condition
Get help from a dedicated healthcare team who can explain treatments and coordinate care for issues like chronic pain or diabetes.
Work virtually with physical therapists and personal trainers to improve mobility, strength, and flexibility. Program targets joint and muscle pain.
Access virtual support from specialists and coaches during your pregnancy and postpartum to help you return to work.
Access+ HMO is a registered trademark of Blue Shield of California.
Carrum Health is independent of Blue Shield of California and is contracted by PRISM.
NurseHelp 24/7 is a service mark of Blue Shield of California.LifeReferrals 24/7 is a service mark of Blue Shield of California.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc.