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Dental benefits for eligible employees
NEW for 2024!
**Important information about your dental plan benefits.
Your dental plan benefits will change effective January 1, 2024
  • Increased annual benefit maximum to $2,000
  • Established a Preventive and Diagnostic category covered at 100%
  • Updated annual deductible for basic and major services to $50 per individual with a maximum of $150 per family
  • Added oral cancer screenings and enhanced benefits for pregnant women
  • Added implant benefits with a separate annual benefit maximum of $1,500 per person
  • Added orthodontia benefits with a lifetime benefit of $1,500 for covered dependent children through age 18
  • For important FAQs regarding transition of care, reference the orthodontic coverage guide.
Have a complex and plan transition questions?
Have a complex question? Schedule an appointment with a knowledgeable Blue Shield representative at your convenience.
A complete plan is a better plan
There's more to good health than eating right, exercising, and getting regular checkups. Taking care of your oral health is just as important.
Tips when using your dental plan:
  • The plan does not require you to go to a dentist within Blue Shield Dental PPO Network, but doing so may result in a lower out-of-pocket cost. PPO participating dentists typically charge less, which means your percentage of the expense will be based on a reduced amount.
  • Show your Dental ID card to your dentist to ensure proper claims submission. (Please note that your dental ID number is different from your medical ID number)
  • Dependents are not listed on the Dental ID card. If services are accessed by a dependent, the dentist will submit claims in the name of dependent under the employee participant’s ID number.
Here's how to get the most out of your Blue Shield PPO dental plan:
  • Visit in-network providers for a deeper discount
  • Take advantage of covered dental cleanings twice a year
  • Don’t delay treating emerging dental issues
  • Use the Find a Dental PPO provider tool to locate a dentist that’s convenient to you
Access the Treatment Cost Estimator for your Blue Shield dental PPO plan
We know that cost is an important factor when you’re facing healthcare decisions.
The Treatment Cost Estimator tool can help you have more control over your healthcare costs. You and your family can compare costs for dental procedures and treatments between providers in the Blue Shield dental network.
Log in to the Blue Shield Dental website to see dental treatment costs based on your plan.
The dentist will see you now -- online!
With teledentistry, you can protect your smile from the safety of your home
Teledentistry – aka virtual visits with a dentist – is a growing trend that can serve the dental health needs of many people.
Learn more about teledentistry and how to schedule an appointment.

How can I locate a Dental PPO provider?

You can go online to the Find a Dental PPO Provider tool for our easy, one-stop-shop dentist locator feature. You can also call Customer Service toll-free at (877) 403-2273. By using a network dentist, your out-of-pocket costs can be much lower and you can make your annual maximum benefit stretch further.

How do I find out what type of services and/or expenses are covered under my dental plan?

To see what is covered with your dental plan, you can:
  • View the Dental Plan Document in the link above, or
  • You can also call Member Services toll-free at (877) 403-2273.

If I have a claim for an out-of-network dental procedure, how do I submit my claim?

For out-of-network dental claims, submit the dental claim to:
Blue Shield of California
PO Box 30567
Salt Lake City, UT 84130-0567

I lost my Dental ID card. How do I access my card and information?

If you lose your ID card, you can:
  • Log in to to print at home, or
  • Access your digital dental ID card by logging into your Blue Shield account using the Blue Shield mobile app, or
  • Request a new dental ID card to be sent to you by calling Customer Service toll-free at (877) 403-2273, or.
  • Log in to the Blue Shield dental plan site and request a new dental ID card be sent to you.

Please note: Active County employees who have recently experienced a change of address will need to report any address change to their HR or Payroll department.

What do I do if I have more questions?

The Dental Customer Service number is (877) 403-2273, and helpful representatives will be available from 5:00 am to 8:00 pm, Monday through Friday, Pacific Time, except holidays.
Blue Shield of California is your claims administrator for the County of Orange Wellwise Choice PPO, Sharewell Choice PPO, Wellwise Retiree PPO, Sharewell Retiree PPO and the County of Orange Management and Attorney dental plans. In addition, Blue Shield provides access to a variety of health management programs.