Welcome County of Orange employees & retirees
Open Enrollment is
October 18 – November 7
Contact us
County of Orange Benefits Center
(833) 476-2347
8:00 a.m. - 6:00 p.m. Pacific Time
Monday through Friday
Web: County of Orange Benefits Website
BSC medical claims administrator
(888) 235-1767
7:00 a.m. - 7:00 p.m. Pacific Time
Monday through Friday (except holidays)
BSC dental claims administrator
(877) 403-2273
5:00 a.m. - 8:00 p.m. Pacific Time
Monday through Friday
Login: Blue Shield website
(833) 476-2347
8:00 a.m. - 6:00 p.m. Pacific Time
Monday through Friday
Web: County of Orange Benefits Website
BSC medical claims administrator
(888) 235-1767
7:00 a.m. - 7:00 p.m. Pacific Time
Monday through Friday (except holidays)
BSC dental claims administrator
(877) 403-2273
5:00 a.m. - 8:00 p.m. Pacific Time
Monday through Friday
Login: Blue Shield website
For complex and plan transition questions, book a 1-1 consultation
Have a complex question? Schedule an appointment with a knowledgeable Blue Shield representative at your convenience.
Employee health plan benefits
Wellwise Choice PPO Health Plan
- 2024 Wellwise Choice Plan Document
- 2024 Wellwise Choice Summary of Benefits & Coverage
- 2023 Wellwise Choice Plan Document
- 2023 Wellwise Choice Summary of Benefits & Coverage
- Glossary of health coverage benefits and medical terms
- Medical claim form
- Pharmacy benefitsOptumRx is the prescription drug administrator for the Wellwise Choice PPO plan
Sharewell Choice PPO Health Plan
- 2024 Sharewell Choice Plan Document
- 2024 Sharewell Choice Summary of Benefits & Coverage
- 2023 Sharewell Choice Plan Document
- 2023 Sharewell Choice Summary of Benefits & Coverage
- Glossary of health coverage benefits and medical terms
- Medical claim form
- Pharmacy benefitsOptumRX is the prescription drug administrator for the Sharewell Choice PPO plan
Dental benefits for eligible employees
NEW** Important information about your 2024 dental plan benefits.
Retiree health plan benefits
Wellwise Medicare Retiree PPO Health Plan
- 2024 Wellwise Medicare Retiree Plan Document
- 2024 Wellwise Medicare Retiree Summary of Benefits & Coverage
- 2023 Wellwise Medicare Retiree Plan Document
- Medical claim form
- Glossary of health coverage benefits and medical terms
- Pharmacy benefitsStarting January 1, 2023, OptumRX will transition to Employer Group Waiver Plan (EGWP). EGWP is a Medicare Part D plan sponsored by the County of Orange. Members will receive a separate Optum Rx pharmacy ID card. This card should be presented at the pharmacy.
Wellwise Non-Medicare Retiree Health Plan
- 2024 Wellwise Retiree Non-Medicare Retiree Plan Document
- 2024 Wellwise Retiree Non-Medicare Retiree Summary of Benefits & Coverage
- 2023 Wellwise Retiree Non-Medicare Retiree Plan Document
- Medical claim form
- Glossary of health coverage benefits and medical terms
- Pharmacy benefitsOptumRX is the pharmacy benefits administrator for the Wellwise Retiree PPO plan
Sharewell Retiree PPO Health Plan
- 2024 Sharewell Retiree PPO Plan Document
- 2024 Sharewell Retiree PPO Summary of Benefits & Coverage
- 2023 Sharewell Retiree PPO Plan Document
- Medical claim form
- Glossary of health coverage benefits and medical terms
- Pharmacy benefitsOptumRX is the prescription drug administrator for Sharewell Retiree PPO plan
Find a provider
- Our virtual assistant is available to help you find a provider.Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
- Traveling outside of California?Enter alpha-prefix: OCO or first three letters of your member ID number
- Find a provider outside of the United States
- Advanced provider searchSearch for providers in California by multiple criteria such as gender, language, etc. Select your plan's Find a Doctor link below to begin your search. To find your PCP’s ID number, click on the doctor’s name and select View details under "Primary Care Physician ID."
- PPO Find a Doctor
- Find a Doctor TutorialsWatch our tutorials on how to use the Find a Doctor tool.
Programs and services in the spotlight
Have you scheduled your preventive care visit?
Take charge of your health today.
Preventive care is key to finding possible health issues early, when they're often easier to treat. Find out what preventive care services are covered under your plan. Learn which preventive health screenings and immunizations are right for you.
Thinking about a healthier lifestyle?
Get personalized support from Wellvolution®
This digital platform includes programs designed to help you reach your health goals. You choose the areas to focus on:
- Lose weight
- Treat diabetes
- Quit smoking
- Lower stress
- Manage anxiety
- Support mental health
Save yourself a trip to the doctor's office
Teladoc® virtual care
Talk to a board-certified Teladoc® medical doctor or licensed mental health professional by phone or video.
All programs and services
- Care Management Program (Shield Support)Get support managing conditions such as diabetes and depression.
- Fitness Your Way™Access network fitness centers on a budget you can live with.
- Identity theft protectionProtecting your financial well-being is as important as protecting your health.
- Maternity ProgramGet support before, during, and after your pregnancy
- CVS and Target MinuteClinics®Available to PPO plan members only CVS MinuteClinics® and Target Clinics across California offer preventive care, vaccinations, and treatment for minor illnesses and injuries. They are staffed by board-certified nurse practitioners and available seven days a week, including evenings and weekends, with no appointment needed. Find a CVS MinuteClinic or Target Clinic near you, through Find a Doctor and search Retail Health Clinics in Facilities, or call the customer service number on your Blue Shield member ID card.
- Network retail pharmacy vaccine programGet vaccines for the flu, shingles, and more at a network retail pharmacy.
- NurseHelp 24/7SM *Registered nurses are available to answer your health questions at any time, every day.
- Preventive careLearn how your preventive care benefits can help keep you healthy.
- Shield AdvocateOur Shield Advocate program offers short- and long-term support to optimize your benefits, health, and quality of life. An outreach specialist will connect with you to understand your needs, discuss how we can best support you, and connect you with a care manager. You can be certain that your medical history and information will be kept confidential. Our experienced care teams are here to help. You can reach a Shield Advocate by calling (877) 455-6777 .
- Teladoc® virtual medical and mental health servicesTalk to a board-certified Teladoc medical doctor or licensed mental health professional by phone or video.
- Wellness discount programs *Get help living healthier with a wide range of discount programs.
- Wellvolution® *Access apps and programs to help you reach your health goals.
* These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.