Welcome County of Orange employees & retirees
Contact us
County of Orange Benefits Center
(833) 476-2347
8:00 a.m. - 6:00 p.m. Pacific Time
Monday through Friday
Web: County of Orange Benefits Website
BSC medical claims administrator
(888) 235-1767
7:00 a.m. - 7:00 p.m. Pacific Time
Monday through Friday (except holidays)
BSC dental claims administrator
(877) 403-2273
5:00 a.m. - 8:00 p.m. Pacific Time
Monday through Friday
Login: Blue Shield website
(833) 476-2347
8:00 a.m. - 6:00 p.m. Pacific Time
Monday through Friday
Web: County of Orange Benefits Website
BSC medical claims administrator
(888) 235-1767
7:00 a.m. - 7:00 p.m. Pacific Time
Monday through Friday (except holidays)
BSC dental claims administrator
(877) 403-2273
5:00 a.m. - 8:00 p.m. Pacific Time
Monday through Friday
Login: Blue Shield website
Choose from two popular mental health apps
Headspace and Ginger are available through Wellvolution®
- Headspace offers over 500 guided meditations to help with anxiety, sleep, and more, as well as yoga workouts, wind-down exercises, and other features.
- Ginger offers on-demand, confidential mental health support day or night through coaching, self-guided activities, and more.
Bimonthly Wellvolution® newsletter
Get lifestyle-based tools and support to lose weight, treat diabetes, support mental health, and more.
Employee health plan benefits
Wellwise Choice PPO Health Plan
- 2023 Wellwise Choice Plan Document
- 2023 Wellwise Choice Summary of Benefits & Coverage
- 2022 Wellwise Choice Plan Document
- 2022 Wellwise Choice Summary of Benefits & Coverage
- 2022 Wellwise Choice Plan Summary
- Glossary of health coverage benefits and medical terms
- Medical claim form
- Pharmacy benefits - OptumRx is the prescription drug administrator for the Wellwise Choice PPO plan
Sharewell Choice PPO Health Plan
- 2023 Sharewell Choice Plan Document
- 2023 Sharewell Choice Summary of Benefits & Coverage
- 2022 Sharewell Choice Plan Document
- 2022 Sharewell Choice Summary of Benefits & Coverage
- 2022 Sharewell Choice Plan Summary
- Glossary of health coverage benefits and medical terms
- Medical claim form
- Pharmacy benefits - OptumRX is the prescription drug administrator for the Sharewell Choice PPO plan
Management and attorney dental benefits
Retiree health plan benefits
Wellwise Medicare Retiree PPO Health Plan
- 2023 Wellwise Medicare Retiree Plan Document
- 2022 Wellwise Retiree Plan Document
- 2022 Wellwise Retiree Plan Summary
- Medical claim form
- Glossary of health coverage benefits and medical terms
- Pharmacy benefits - Starting January 1, 2023, OptumRX will transition to Employer Group Waiver Plan (EGWP).EGWP is a Medicare Part D plan sponsored by the County of Orange. Members will receive a separate Optum Rx pharmacy ID card. This card should be presented at the pharmacy.
Wellwise Non-Medicare Retiree Health Plan
Sharewell Retiree PPO Health Plan
- 2023 Sharewell Retiree PPO Plan Document
- 2022 Sharewell Choice Summary of Benefits & Coverage
- 2022 Sharewell Retiree PPO Plan Summary
- Medical claim form
- Glossary of health coverage benefits and medical terms
- Pharmacy benefits - OptumRX is the prescription drug administrator for Sharewell Retiree PPO plan
Your health plan resources
Do you know what copays and deductibles are?
It’s easy to forget what these terms mean. Refresh your memory before open enrollment starts.
Find the right health plan for you in 5 minutes or less
Our interactive video will help you to:
- Compare plans quickly
- Find network doctors
- Explore wellness programs and more
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For complex and plan transition questions,
book a 1-1 consultation
book a 1-1 consultation
Have a complex question? Schedule an appointment with a knowledgeable Blue Shield representative at your convenience. Book an appointment.
Find a provider
- Our virtual assistant is available to help you find a provider.Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
- Traveling outside of California?Enter alpha-prefix: OCO or first three letters of your member ID number
- Find a provider outside of the United States
- Advanced provider searchSearch for providers in California by multiple criteria such as gender, language, etc. Select your plan's Find a Doctor link below to begin your search. To find your PCP’s ID number, click on the doctor’s name and select View details under "Primary Care Physician ID."
- PPO Find a Doctor
- Find a Doctor TutorialsWatch our tutorials on how to use the Find a Doctor tool.
Programs and services in the spotlight
Have you scheduled your preventive care visit?
Take charge of your health today.
Preventive care is key to finding possible health issues early, when they're often easier to treat. Find out what preventive care services are covered under your plan. Learn which preventive health screenings and immunizations are right for you.
Wellvolution®
Our digital platform for health and well-being. It offers apps and programs to help you achieve your health goals –at no extra cost.
You choose the areas to focus on:
You choose the areas to focus on:
- Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions.
- Eat better – Get help with meal planning, use nutritional calculators, and lose weight.
- Exercise more – Get support with movement tracking, workout routines, and coaching.
- Manage stress – Meditate, practice mindfulness, and more.
- Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest.
- Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods.
Save yourself a trip to the doctor's office
Teladoc® virtual care
Talk to a board-certified Teladoc® medical doctor or licensed mental health professional by phone or video for a $0 copay.
All programs and services
- Care Management Program (Shield Support)Get support managing conditions such as diabetes and depression.
- Fitness Your Way™Access network fitness centers on a budget you can live with.
- Identity theft protectionProtecting your financial well-being is as important as protecting your health.
- Maternity ProgramGet support before, during, and after your pregnancy
- CVS and Target MinuteClinics®Available to PPO plan members only CVS MinuteClinics® and Target Clinics across California offer preventive care, vaccinations, and treatment for minor illnesses and injuries. They are staffed by board-certified nurse practitioners and available seven days a week, including evenings and weekends, with no appointment needed. Find a CVS MinuteClinic or Target Clinic near you, through Find a Doctor and search Retail Health Clinics in Facilities, or call the customer service number on your Blue Shield member ID card.
- Network retail pharmacy vaccine programGet vaccines for the flu, shingles, and more at a network retail pharmacy.
- NurseHelp 24/7SM *Registered nurses are available to answer your health questions at any time, every day.
- Preventive careLearn how your preventive care benefits can help keep you healthy.
- Shield AdvocateOur Shield Advocate program offers short- and long-term support to optimize your benefits, health, and quality of life. An outreach specialist will connect with you to understand your needs, discuss how we can best support you, and connect you with a care manager. You can be certain that your medical history and information will be kept confidential. Our experienced care teams are here to help. You can reach a Shield Advocate by calling (877) 455-6777 .
- Teladoc® virtual medical and mental health servicesTalk to a board-certified Teladoc medical doctor or licensed mental health professional by phone or video for a $45 until you meet your deductible. Thereafter, the cost is $4.50 per consultation.
- Wellness discount programs *Get help living healthier with a wide range of discount programs.
- Wellvolution® *Wellvolution® is our all-new digital platform for health and well-being. It offers apps and programs to help you achieve your health goals – at no extra cost. You choose the areas to focus on: Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions. Eat better – Get help with meal planning, use nutritional calculators, and lose weight. Exercise more – Get support with movement tracking, workout routines, and coaching. Manage stress – Meditate, practice mindfulness, and more. Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest. Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods. Two popular mental health apps, Headspace and Ginger, are now available through Wellvolution. Get started with Wellvolution® today!
* These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.