Skip to main content
Mercury home
Home
Bimonthly Wellvolution® newsletter
Get lifestyle-based tools and support to lose weight, treat diabetes, support mental health, and more.
Wellvolution®
Our digital platform for health and well-being. It offers apps and programs to help you achieve your health goals –at no extra cost.
You choose the areas to focus on:
  • Prevent and reverse disease – Prevent diabetes and reverse cardiovascular disease and other conditions.
  • Eat better – Get help with meal planning, use nutritional calculators, and lose weight.
  • Exercise more – Get support with movement tracking, workout routines, and coaching.
  • Manage stress – Meditate, practice mindfulness, and more.
  • Sleep better – Track sleep patterns and enjoy relaxation exercises for better rest.
  • Quit smoking – Get the support you need to stop smoking with nicotine replacement therapy and other methods.
Choose from two popular mental health apps
Headspace and Ginger are now available through Wellvolution® at no cost to you.
  • Headspace offers over 500 guided meditations to help with anxiety, sleep, and more, as well as yoga workouts, wind-down exercises, and other features.

  • Ginger offers confidential mental health care through coaching and self-guided activities 24/7/365. Video therapy and psychiatry sessions are also available for a copay as stated in your plan’s Summary of Benefits.
Trio HMO plan
The Trio HMO plan:
  • Has no deductible, just fixed copays.
  • Is typically more affordable than other plans.
  • Features a select network of local providers who closely coordinate your care.
  • Offers a concierge service to help you with everything from benefit questions to scheduling doctor’s appointments.
HMO plan
With the HMO plan, you will:
  • Only pay a fixed copayment for most services
  • Be asked to select a primary care physician (PCP) to coordinate your care and refer you to specialists and hospitals within their medical group.
PPO $aver/HSA and PPO Super $aver/HSA plans
With the PPO $aver/HSA and PPO Super $aver/HSA plans, you can:
  • See any doctor you choose, though you usually pay less for services that are provided by PPO network providers.
  • Self-refer to specialists.
  • Pay a copayment or coinsurance for most services after the plan’s deductible has been met.
  • Have the option to pair with a federal tax-free health savings account (HSA) to help you save money.
  • Have the the broad Blue Shield PPO network available to you.
EPO plan
With the EPO plan:
  • Choose from PPO physicians and hospitals
  • Access Blue Shield's broad PPO network
  • Except for emergencies, your medical treatment is not covered by non-network providers
Do you know what copays and deductibles are?
It’s easy to forget what these terms mean. Refresh your memory before open enrollment starts.
Find the right health plan for you in 5 minutes or less
Our interactive video will help you to:
  • Compare plans quickly
  • Find network doctors
  • Explore wellness programs and more
Employees in California Employees outside California
For complex and plan transition questions,
book a 1-1 consultation
For general questions or help finding out if your provider is within the Blue Shield network, contact Shield Concierge at:
(855) 747-5800

Have a complex question? Schedule an appointment with a knowledgeable Blue Shield representative at your convenience. Book an appointment.
Our virtual assistant is available to help you find a provider

Do you need your primary care physician's (PCP's) ID number?

Once you find your PCP, select the More info button.

Decrease your stress
Fitness Your Way offers access to virtual classes, gyms with no long-term contracts, and more.
When your health care becomes complicated, you don’t have to go it alone
With Care Management from Shield Support, you’ve got a team of nurses, health coaches, and other specialists by your side – at no additional cost to you.
Wellness discount programs
Get help living healthier with a wide range of discount programs.

All programs and services

* These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.

Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.

NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.