Welcome MCSIG members
PPO and PPO Select members
(800) 287-1442
8:00 a.m. to 5:00 p.m., Pacific Time
Monday through Friday
- Teladoc mental health services
– Schedule an appointment with a licensed mental health professional by phone or video for a $0 copay. Appointments are available, for members age 13 and older, daily from 7 a.m. to 9 p.m.
- LifeReferrals 24/7SM – This service offers convenient and confidential support to help you meet life’s challenges. Experienced professionals are ready to help you with a wide range of personal, family, and work issues.
Programs and services in the spotlight
Learn about the preventive care services covered under your plan. Find out which health screenings and immunizations are right for you and your family.
With this resource hub, you can:
- Take assessments. Learn more about your mental health and the changes you can make today.
- Access articles, videos, podcasts, and more. Get information on topics you care about from a variety of sources.
- Find a peer support group. Connect with others who know what you’re going through.
- Get news on the latest mental health research. Gain a deeper understanding of critical subjects such as parenting, friendship, and more.
With Teladoc, you also have access to behavioral health service, dermatology (PPO only) and caregiver for your loved ones.
All programs and services
- Preventive careLearn how your preventive care benefits can help keep you healthy.
- Teladoc® servicesTalk to a board-certified Teladoc medical doctor, licensed mental health professional, dermatologist, or access Teladoc for your loves ones by phone or video for a $0 copay.
- Wellness discount programs*Get help living healthier with a wide range of discount programs.
Your 2023 plan offerings
The Blue Shield PPO plan allows you to:
- See any doctor you choose for most services.
- Self-refer to specialists.
- Usually pay less for services that are provided by PPO network providers.
- Pay a copayment or coinsurance for most services after the plan’s deductible has been met.
Express Scripts is the prescription drug administrator for MCSIG PPO plans.
Express Scripts is the largest independent manager of pharmacy benefits in the United States and one of the country’s largest pharmacies, serving more than 85 million people. For member services, call (866) 321-9650 or visit Express Scripts.
The Blue Shield High Deductible Health plan allows you to:
- See any doctor you choose for most services.
- Self-refer to specialists.
- Usually pay less for services that are provided by PPO network providers.
Express Scripts is the prescription drug administrator for the MCSIG HDHP plan.
Express Scripts is the largest independent manager of pharmacy benefits in the United States and one of the country’s largest pharmacies, serving more than 85 million people. For member services, call (866) 321-9650 or visit Express Scripts.
With the PPO Select plan, you will:
- Have the flexibility to see any doctor in our PPO network.
- Not be covered for services from providers who are not in the PPO network, except for emergencies.
*The following Monterey County facilities are NOT covered under the PPO Select Community Hospital of Monterey Peninsula (CHOMP), Salinas Valley Memorial Hospital, Natividad and George Mee Memorial Hospital.
Express Scripts is the prescription drug administrator for the MCSIG PPO Select plan.
Express Scripts is the largest independent manager of pharmacy benefits in the United States and one of the country’s largest pharmacies, serving more than 85 million people. For member services, call (866) 321-9650 or visit Express Scripts.
Our Trio HMO plan:
- Features a select network of local providers, including providers in the Aspire medical group, who closely coordinate your care.
- Offers a concierge service to help you with everything from benefit questions to scheduling doctor’s appointments.
Exclusive Trio HMO plan benefits
- NurseHelp 24/7 SMRegistered nurses are available to answer your health questions at any time, every day.
- LifeReferrals 24/7 SMExperienced professionals are ready to help you with personal, family and work issues at any time.
- Shield SupportGet support managing conditions such as diabetes and depression.
- Maven maternity programGet support before, during, and after your pregnancy
- LifeSpring meal deliveryavailable for eligible Trio HMO members only LifeSpring provides chef-inspired, prepared ready-to-heat meals for qualified patients recovering from serious injury. To confirm eligibility, contact Shield Concierge at (855) 747-5800.
- Call the Caravailable for eligible Trio HMO members only Trio HMO members who have a serious illness can access non-emergency medical transportation through Call the Car. To confirm eligibility, contact Shield Concierge at (855) 747-5800.
Find a provider
Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
- Advanced provider searchSearch for providers in California by multiple criteria such as gender, language, etc. Select your plan's Find a Doctor link below to begin your search. To find your PCP’s ID number, click on the doctor’s name and select View details under "Primary Care Physician ID."
- PPO Find a Doctor
- HDHP Find a Doctor
- Trio HMO Find a Doctor
- Find a Doctor TutorialsWatch our tutorials on how to use the Find a Doctor tool.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.