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Contact us
Shield Concierge:
Phone: (855) 599-2657
7 a.m. - 7 p.m. Pacific Time
Monday - Friday
Take the guesswork out of choosing a health plan
Our interactive video will help you learn about your Blue Shield health plan options. You can use this tool to:
  • Compare health plans
  • Find network doctors
  • Learn about programs and services
  • Download plan documents
  • Gain confidence in your decision
Talk to a board-certified Teladoc® medical doctor or a licensed mental health professional by phone or video for a $0 copay.
Access+ HMO plan
With our Access+ HMO® plan, you:
  • Only pay a fixed copayment for most covered services such as doctor visits, urgent care, and emergency care
  • Have access to one of the largest provider networks in California, with more than 13,000 primary care physicians (PCPs), 350 hospitals, and 48,000 specialists
  • Choose a PCP who will coordinate your care and refer you to specialists and hospitals within their medical group/Independent Practice Association (IPA)

When you enroll in the Access+ HMO plan for the first time, you must choose a PCP for yourself and your covered dependents. Each member of your family can choose a different physician and medical group/IPA.
Shield Spectrum PPO plan
The Shield Spectrum PPO plan allows you to:
  • See any doctor you choose for most covered services, although you will usually pay less for services provided by PPO Network providers
  • Self-refer to specialists
  • Pay a copayment or coinsurance for most covered services after you have met the plan’s deductible
Our virtual assistant is available to help you find a provider.

Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
Have you scheduled your preventive care visit?
Take charge of your health today. Preventive care is key to finding possible health issues early.

Learn about the preventive care services covered under your plan. Find out which health screenings and immunizations are right for you and your family.
Choose from two popular mental health apps
Headspace and Ginger are available through Wellvolution®
  • Headspace offers over 500 guided meditations to help with anxiety, sleep, and more, as well as yoga workouts, wind-down exercises, and other features.

  • Ginger offers on-demand, confidential mental health support day or night through coaching, self-guided activities, and more.
Discover Headspace, Ginger, and many other wellness apps at
Maternity care that fits into your life
The Maven Maternity Program is designed to give you and your partner digital and virtual support for your pregnancy and postpartum needs – at no extra cost. You can also get support if you have experienced a pregnancy loss.

All programs and services

* The wellness discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program. Members who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, or Benefit Booklet. Blue Shield reserves the right to terminate this program at any time without notice.

Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.

NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.