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Welcome to your 2023 open enrollment
Conquer Open Enrollment in 5 easy steps!
Give yourself a better experience this year. Follow these simple steps to help you prepare and transform your open enrollment from a stressful event into an empowering one.
Want to learn more about your health plan options?
Browse our digital video library.
Watch these short videos to get a better understanding of your Blue Shield health plan options.
Benefit enrollment resources
How to choose the right plan for you
We know that selecting a new plan can feel overwhelming. Browse our health plan selection questions below to guide yourself through the process.
- Conquer benefit enrollment
- Give Yourself a better experience this year. Follow these simple steps to help you prepare and transform your open enrollment from a stressful event into an empowering one.
- Congratulations new employees!
- You have a lot of healthcare coverage decisions to make. Blue Shield can walk you through your choices. We're here for you every step of the way.
Need a 1-on-1 consultation to discuss a complex health coverage question?
Schedule an appointment with a knowledgeable Blue Shield representative at your convenience.
Your plan offerings
Trio HMO plan
Our Trio HMO plan:
- Has no deductible, just fixed copays
- Is typically more affordable than other plans
- Features a select network of local providers who closely coordinate your care
- Offers a concierge service to help you with everything from benefit questions to scheduling doctor’s appointments
Access+ HMO plan
With our Access+ HMO® plan you will:
- Only pay a fixed copayment for most services
- Be asked to select a primary care physician (PCP) to coordinate your care and refer you to specialists and hospitals within their medical group.
PPO plan
The PPO plan allows you to:
- See any doctor you choose for most services.
- Self-refer to specialists.
- Usually pay less for services that are provided by PPO network providers.
- Pay a copayment or coinsurance for most services after the plan’s deductible has been met.
Tandem PPO plan
Our Tandem PPO plan:
- Offers the flexibility of a PPO plan but is typically more affordable due to a select network of providers.
- Includes over 65% of doctors and 90% of hospitals from our broad PPO network.
- Offers concierge support services to help answer your questions about benefits, claims, and more.
Find a provider
Our virtual assistant is available to help you find a provider.
Do you need your primary care physician's (PCP's) ID number? Once you find your PCP, select the More info button.
- Advanced provider searchSearch for providers in California by multiple criteria such as gender, language, etc. Select your plan's Find a Doctor link below to begin your search. To find your PCP’s ID number, click on the doctor’s name and select View details under "Primary Care Physician ID."
- Trio HMO Find a Doctor
- Access+ HMO Find a Doctor
- PPO Find a Doctor
- Tandem PPO Find a Doctor
- Find a Doctor TutorialsWatch our tutorials on how to use the Find a Doctor tool.
Programs in the spotlight
Save yourself a trip to the doctor's office
Teladoc® virtual care
Talk to a board-certified Teladoc medical doctor or mental health professional by phone or video for a $0 copay.
Thinking about a healthier lifestyle?
Get personalized support from Wellvolution®
This digital platform includes programs designed to help you reach your health goals ‒ at no additional cost:
- Lose weight
- Treat diabetes
- Quit smoking
- Lower stress
- Manage anxiety
- Support mental health
Choose from two popular mental health apps
Headspace and Ginger are available through Wellvolution®
- Headspace offers over 500 guided meditations to help with anxiety, sleep, and more, as well as yoga workouts, wind-down exercises, and other features.
- Ginger offers on-demand, confidential mental health support day or night through coaching, self-guided activities, and more.
- Accessing mental health benefitsYour Blue Shield health plan provides coverage for mental health or substance abuse care in-person or where ever you are using your smartphone, tablet, or computer – all within the privacy of your own home.
- Fitness Your Way™Access network fitness centers on a budget you can live with.
- Identity theft protectionProtecting your financial well-being is as important as protecting your health. Get covered right down to your identity with credit monitoring, identity repair assistance and identity theft insurance.
- LifeReferrals 24/7SM *Experienced professionals are ready to help you with personal, family and work issues at any time.
- Maternity programGet support before, during, and after your pregnancy
- NurseHelp 24/7SM *Registered nurses are available to answer your health questions at any time, every day.
- Preventive careLearn how your preventive care benefits can help keep you healthy.
- Shield SupportGet support managing conditions such as diabetes and depression.
- Teladoc® virtual medical and mental health servicesTalk to a board-certified Teladoc medical doctor or licensed mental health professional by phone or video for a $0 copay.
- Wellness discount programs *Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and therapeutic massage; eye exams, frames and contact lenses; and LASIK surgery.
- Wellvolution® *Access apps and programs to help you reach your health goals – at no extra cost.
- Bimonthly Wellvolution® Newsletter*
* These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company (Blue Shield Life), or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life, or self-insured health plan apply. The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products. Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program. Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Disclosure Form, Evidence of Coverage and Disclosure Form, Benefit Booklet or Certificate of Insurance/ Policy. Blue Shield reserves the right to terminate this program at any time without notice.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.
Wellvolution is a registered trademark of Blue Shield of California. Wellvolution and all associated digital and in-person health programs, services, and offerings are managed by Solera, Inc., a health company committed to changing lives by guiding people to better health in their communities.
NurseHelp 24/7 and LifeReferrals 24/7 are service marks of Blue Shield of California.