Employee enrollment resources
Contact resources
Customer Care
Access+ HMO, Trio HMO & Blue Shield EPO plans
(800) 334-5847 (TTY 711)
Blue Shield Medicare PPO plan
(888) 802-4599 (TTY 711)
PERS Supplement to Original Medicare PPO plans
(800) 405-2127 (TTY 711)
7 a.m. to 8 p.m., seven days a week
PERS Basic PPO plans
(855) 633-4436 (TTY 711)
24 hours a day, seven days a week
(800) 334-5847 (TTY 711)
Blue Shield Medicare PPO plan
(888) 802-4599 (TTY 711)
PERS Supplement to Original Medicare PPO plans
(800) 405-2127 (TTY 711)
7 a.m. to 8 p.m., seven days a week
PERS Basic PPO plans
(855) 633-4436 (TTY 711)
24 hours a day, seven days a week
HBO contact line
Health Benefits Officer priority line
Resolve member issues, answer benefit questions, and more.
(800) 837-4251
Resolve member issues, answer benefit questions, and more.
(800) 837-4251
News
HBO Newsletter
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Blue Shield News Center
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Forms
- ClaimsMembers can also submit a claim by logging on to blueshieldca.com and selecting Claims.
- Continuity of careMembers can also request continuity of care by calling Shield Concierge.
- GrievancesMembers can also submit a grievance by calling Shield Concierge.
- HIPPA release formThis is an authorization for the release of personal and health information.